FAQs
How long does shipping take?
Domestic orders within the United States usually arrive within 7–10 business days.
International orders typically arrive within 11–15 business days.
Do you offer international shipping?
Yes, Zintro ships internationally to selected countries.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email.
What payment methods do you accept?
We accept major credit/debit cards and other secure payment methods available at checkout.
Can I return my order?
Yes, we accept returns within 14 days of delivery, provided the item is unused and in its original condition.
How do I request a refund or exchange?
Please contact our support team with your order details, and we will assist you with the process.
What if I receive a damaged or incorrect item?
If your item arrives damaged or incorrect, please contact us immediately so we can resolve the issue quickly.
Can I cancel my order?
Orders can only be canceled before they are processed and shipped.
How can I contact Zintro?
You can contact us using the information below:
Zintro
921 Warner Ave, Lemont, IL 60439
Phone: (510) 969-8948
Email: support@zintro.shop